Frequently Asked Questions
Everything you need to know about our products, orders, shipping, and returns â answered by our parent-friendly team.
đī¸ Our Products
All BLUPLANET products are crafted from GOTS-certified 100% organic cotton and premium baby-safe materials. Our baby beds and nests use high-density fiber filling that is hypoallergenic, free from chemical finishes, and thoroughly tested for infant safety. We never use synthetic dyes, harmful finishes, or AZO-based materials.
The BLUPLANET Baby Romper is available in the following sizes: 0â3 months, 3â6 months, 6â9 months, 9â12 months, and 12â18 months. It features a unisex design suitable for both boys and girls, with convenient snap closures for easy dressing.
Our oval baby sleeping beds, baby nests, and newborn hoods are designed for newborns and young infants. Please refer to the specific product listing for the recommended age range and usage instructions for each product.
Yes. Where the product is designed with a removable cover, the cover can generally be washed according to the care instructions provided with the product. We recommend following the washing instructions shown on the product label to maintain the fabric, shape, and softness.
The BPI Baby Nest Oval is designed for supervised use and lounging. It should never be used as a substitute for a dedicated safe-sleep environment. Always follow current safe-sleep recommendations from your pediatrician and never leave a baby unattended in a nest or padded product.
đ Shipping & Delivery
Orders are typically dispatched within 1â2 business days after payment confirmation. Standard delivery timelines may vary depending on the delivery location and courier service. You will receive tracking details once your order has been shipped.
Shipping charges depend on the order value and delivery location. Any applicable shipping charges will be displayed during checkout before you complete your purchase.
You can track your order by visiting our Track Order page and entering the requested order details. You will also receive shipping confirmation and tracking information when your order is dispatched.
Currently, BLUPLANET ships within India. For international or bulk-order enquiries, please contact our team for further information.
âŠī¸ Returns & Refunds
Returns, refunds, and exchanges are subject to the applicable BLUPLANET Refund & Cancellation Policy . Please review the policy before requesting a return.
Once a refund is approved, BLUPLANET will process the refund according to the applicable refund policy. The time taken for the amount to appear in your account may depend on your bank or payment provider.
Size exchanges may be available for eligible products, subject to product availability and the applicable return and exchange conditions. Please contact our support team with your order details before sending the product back.
đļ Baby Safety
Product suitability varies by item. Please always check the specific product description, recommended age range, care instructions, and safety information before use. For sleep-related products, follow current safe-sleep recommendations from a qualified pediatrician.
Please refer to the individual product specifications for information about the filling material and safety properties. Keep all baby products away from open flames, heaters, candles, and other sources of heat.
Product materials and dye information may vary by product. Please check the individual product description or contact our team if you require specific information about the materials used in a particular item.
đ Orders & Payments
Available payment methods are displayed during checkout. Depending on your location and order eligibility, available options may include UPI, debit cards, credit cards, net banking, wallets, and other payment methods supported by our payment provider.
Cancellation requests are subject to the applicable Refund & Cancellation Policy . Please contact our support team as soon as possible after placing your order. Once an order has entered the shipping process, cancellation or modification may no longer be possible.
Yes. We welcome eligible bulk and wholesale enquiries. Please contact our team with your requirements, quantity, and delivery location so we can assist you.
Still have questions?
Our baby care support team is available to assist you with products, orders, shipping, and returns.