Shipping policy

1. Shipping Method

Orders placed through the BLUPLANET Platform are shipped through registered domestic courier companies and/or Speed Post.

The shipping method may vary depending on the delivery location, availability of courier services, and applicable delivery requirements.

2. Order Processing & Dispatch

Orders are generally shipped within 7 days from the date of placing the order and/or receiving payment, unless a different delivery timeline is agreed upon at the time of order confirmation.

The actual delivery timeline may vary depending on the destination, courier or postal service, product availability, and other circumstances beyond our control.

3. Delivery of Orders

Delivery of all orders will be made to the address provided by the buyer at the time of purchase.

Customers are responsible for providing a complete and accurate delivery address and valid contact details while placing an order.

4. Delivery Timeline

While we aim to dispatch orders within the stated timeframe, delivery timelines are subject to the norms, operational conditions, and service availability of the relevant courier company or postal authority.

BLUPLANET shall not be liable for delays in delivery caused by the courier company, postal authority, natural events, transportation disruptions, incorrect address details, or other circumstances beyond our reasonable control.

5. Delivery Confirmation

Delivery of our Services will be confirmed through the email address provided by you at the time of registration or purchase, where applicable.

Customers are advised to ensure that their registered email address and contact information are accurate and accessible.

6. Shipping Charges

Any shipping costs charged by the seller or the Platform Owner, as applicable, will be communicated to the customer during the applicable purchase or checkout process.